Grievance Policy and Procedures

Get started enrolling today!

Enroll now

GRIEVANCE POLICY AND PROCEDURES

DSDT aim is to ensure that students with a grievance relating to their education or attendance can use a procedure, which can help to resolve grievances as quickly and as fairly as possible.

Any Student who feels they have not received adequate, fair treatment in all matters related to; school policies, regulations and procedures in accordance with the current student handbook and student bill of rights may seek consideration through a formal grievance policy.

To Provide all students with a means for impartial consideration in grievance procedures.

This policy applies to all students enrolled in the DSDT school for Film Production.

GUIDELINES AND CHAIN OF COMMAND

Statement of Grievance
If the student feels that the matter has not been resolved through informal discussions with scheduled instructor/ student meeting, the student should put your grievance in writing to student director to further resolve the said issue.

The Grievance Meeting
Whenever unresolved, the student may request an official grievance be heard by the DSDT’s school director. Student must make request within 3 working days of the incident.

The Grievance Meeting
The student director will respond, in writing, to the statement, inviting the student to attend a meeting where the alleged grievance can be discussed. This meeting should be scheduled to take place as soon as possible and normally 5 working days-notice of this meeting will be provided to the student and they will be informed of their right to be accompanied. Students submitting the appeal electronically will own the responsibility of following up to make sure the grievance was received.

State of Michigan Department of Licensing and Regulatory Affairs (LARA)

Procedure

Students must take all reasonable steps to attend the meeting, but if for any unforeseen reason the student or the student director can’t attend, the meeting must be rearranged. Should a student companion and or parent/ custodial guardian be unable to attend then the student must make contact within 10 days of the date of the letter to arrange an alternative date that falls within 15 days of the original date provided. These time limits may be extended by mutual agreement.

After the meeting the student director hearing the grievance must write to the student informing them of any decision or action and offering them the right of appeal. This letter should be sent within 10 working days of the grievance meeting and should include the details on how to appeal.

Upon receipt of the request, the grievance is taken to the DSDT school director. The school director will convene and review the grievance and make a decision within 5 working days.

Appeal
If the matter is not resolved to the students’ satisfaction they must set out their grounds of appeal in writing within 5 working days of receipt of the decision letter. Within 10 working days of receiving an appeal letter, the student should receive a written invitation to attend an appeal meeting. A more senior director of administration should take the appeal meeting not involved in the original meeting. After the appeal meeting with senior director of administration, the director must inform the student in writing of their decision within 10 working days of the meeting. Their decision is final.

If conflict is still without resolve, please contact:
Council on Occupational Education, 7840 Roswell Road, Building 300, Suite 325, Atlanta, GA 30350, Telephone: 770-396-3898 / FAX: 770-396-3790, www.council.org.